Privacy Notice — how we collect, use, and protect your data
We value calm, clear experiences. That includes how your personal data is handled. This notice explains what we collect, why we collect it, how long we keep it, and the choices available to you.
Compliance and Data Protection
At Caratline, we are committed to ensuring full
compliance with all applicable laws and regulations, including the
General Data Protection Regulation (GDPR) and the California Consumer
Privacy Act (CCPA). We prioritize the protection of your data and
privacy, implementing industry-standard security measures to safeguard
your personal information.
Data Collection and Usage
We collect, store, and process personal information strictly in
accordance with legal requirements and ethical standards. Our
data-handling practices are regularly reviewed to maintain compliance
with evolving regulations and industry best practices.
Transparency and Accountability
Transparency is at the core of our operations. We clearly outline how
your data is collected, used, and stored. Our policies reflect our
ongoing efforts to maintain compliance and accountability.
User Rights and Choices
As part of our commitment to compliance, we respect your rights to
access, update, and delete your personal information. You can request
data modifications or removals by contacting us at
caratline@gmail.com.
Scope
This notice applies to our websites, studio communications, and customer support. It does not cover third-party services we link to; review their policies separately.
What we collect
We may collect contact details (name, email, phone), order details (items, sizes, notes), technical data (IP address, device and browser type), and basic usage analytics that help us improve navigation and content relevance.
Where data comes from
Most information is provided directly by you when you browse, place an order, or contact us. Limited technical data is generated automatically by your device and our web platform when you interact with the site.
Why we process data
We use data to provide services you request, fulfill orders, answer questions, prevent fraud, secure our systems, and refine the experience so pages load reliably and content remains useful.
Our legal bases include performance of a contract, legitimate interests (such as security and service quality), consent where required, and compliance with legal obligations.
How long we keep data
We retain personal data only for as long as needed to meet the purpose it was collected for, plus any period required by law or to resolve disputes. When no longer needed, it is securely deleted or anonymized.
How we share information
We share data only with service providers who help deliver our site, payments, logistics, or support. They must use it solely to provide contracted services and protect it under strict confidentiality terms.
Transfers across borders
When data moves outside your country, we implement appropriate safeguards (such as Standard Contractual Clauses) to maintain a protection level consistent with applicable law.
Cookies & similar technologies
We use a minimal set of cookies for essential functions (security, session continuity) and basic analytics. You can adjust preferences in your browser; some features may become limited when essential cookies are blocked.
Security
We apply layered safeguards including encryption in transit, access controls, and least-privilege practices. We review our measures periodically and update them to address evolving risks.
Children’s privacy
Our site is designed for adults. We do not knowingly collect personal information from children. If you believe a child has provided data to us, contact us and we will address it promptly.
Exercising your rights
You may request access, correction, deletion, restriction, or portability of your personal data, and you may object to certain processing. We will respond within applicable legal timeframes.
Updates to this notice
We may update this notice to reflect changes in law or our practices. The “Last updated” date will change accordingly. Material changes will be communicated through our site.
Last updated: